Knowledge Pilot Design
Define a limited source set, role matrix, question set, and proof boundary.
What this service organizes
The pilot design starts with sample documents, chats, or tickets and a small set of representative questions. It maps roles, allowed evidence, expected citations, stale-source cases, gap owners, feedback, and audit review without assuming a connector or policy is already configured.
How review stays visible
KN Assistant uses the following operating boundary for this service: Permissions are enforced before retrieval; every answer is cited; confidence and source age remain visible; low-confidence gaps are routed; access and responses are logged; connectors require admin control. The buyer should name the reviewer, accepted sources, expected output, and evidence before relying on the result.
Prepare the next step
Bring one representative case and the minimum relevant context. The on-page guide is an AI and can help shape questions, but a person approves consequential decisions and verifies details not established in the site information.